Insurance and Billing
In-network insurance
Find your Therapist. Check your plan.
Our providers are in network with certain plans from the insurance companies below.
This list is not a guarantee of your coverage. Please call your insurance provider and verify that the practitioner you wish to see is in network at our address: 710 NE Holladay St, Ste 150.
DPT, SCS, CSCS
Taylor Eckel
- Aetna
- Blue Cross Blue Shield*
- First Choice
- ModaConnexus, Synergy and Affinity groups
DPT
Evan Price
- Blue Cross Blue Shield*
- Moda
- Aetna
- Cigna
DPT, OCS, CSCS
Jake Stout
- Blue Cross Blue Shield*
- Moda
- Aetna
- Cigna
- First Choice
PT
Matt Walsh
- Blue Cross Blue Shield*
- First Choice
- Aetna
- In 2027, Matt will be out of network with all insurance.
DPT
Zach Shaver
- Blue Cross Blue Shield*
- Moda
- Aetna
- Cigna
*Blue Cross Blue Shield: we're in network with Regence, Anthem and some other major plans. We're out of network with all Legacy plans, most EPO plans and all Bronze plans.
Insurance and Billing
Billing
Our billing is managed by Timber, a Portland-based billing team we trust to handle your account accurately and answer your questions directly.
Questions About a Bill
For questions about how a specific claim was billed on or after 6/22/2026 reach out to Timber directly:
- Website: timberptmanagement.com
- Phone: 503-512-5800
- Email: billing.sportslabpdx@timberptmanagement.com
Paying Your Bill Online
Timber sends a pay-balance email during the first week of each month with a secure link to pay your balance online.
Payment Reminders
If a balance is still outstanding, Timber follows up with a paper notice by mail during the third week of the month.
Outstanding Balances
If a balance remains unpaid after 30 days, our billing team will follow up with a phone call to help get your account resolved.
Out of Network Insurance
As of 2/1/2026 we WILL NOT BILL OUT OF NETWORK INSURANCE COMPANIES. Beginning, 1/27/26, Matt will be out of network with all insurance companies. If we are out of network with your insurance company, there are two options:
- We offer immediate discounts for those paying at the time of service. This includes clients who are not utilizing insurance. These rates are as follows:
- Initial Evaluation: $245 (Matt); $200 (Evan, Jake, Taylor, Zach)
- Follow Up: $165 (Matt, Evan, Jake, Taylor, Zach)
Please note that for this option we can only issue a simple receipt.
- If clients who have out of network benefits choose to submit to their insurance for possible reimbursement, we can charge for the full cost of the CPT codes for services rendered in the appointment and provide a superbill with codes that can be submitted. The cost of this option will vary based on the services rendered. Reimbursement from your insurance company depends on your plan’s out of network benefits. Payment for the full cost of service will be due at time of service. Rates for CPT codes are set by the state of Oregon and are listed below. Typically an evaluation also includes 2 treatment codes, and a follow up is 4 codes (either 4×1 code or a combination of codes)
**Insurance Billed Rates**
Clinic Treatment Codes / Units
Initial Evaluation (97161): $200
Manual Therapy (97140): $55
Neuro Re-education (97112): $65
Therapeutic Activities (97530): $71
Therapeutic Exercise (97110): $58.50
Eval appointments = 1 Eval code ($200) + 2 Treatment Codes (2x $71 or $55) = $310-$342
Follow up appointments = 4 treatment codes (between $55 and $71) = totalling to $220 to $284
If you are interested in pursuing the superbill option, please reach out to your insurance company to see how their reimbursement process works.
Frequently Asked Questions
Do I need to create an account to book online?
No, you’ll use our online booking link to request an appointment. Once submitted, your request is reviewed and approved by our team. If for some reason our team does not approve your requested appointment we will reach out to let you know why and get you rescheduled.
Why didn’t I get a confirmation email for my appointment?
Confirmation notifications are sent automatically for appointments requested through online booking. If our staff booked your appointment by phone or in person, please note the date and time yourself, since an automatic email isn’t sent in that case.
How do I know when my next appointment is?
You’ll receive reminders 72 hours and 24 hours before your visit. If you’d like a full list of your upcoming appointments at any time, call or email our office and we’ll send it over.
What if I need to cancel or reschedule?
Call, email, or text our office as soon as you know your plans have changed. Cancellations within 24 hours of your appointment time are subject to a late cancellation fee.
Who do I contact about a bill or claim?
Timber manages billing for claims dated on or after June 22. You can reach their team by phone, email, or through their website, listed above.
Is the payment link in my billing email safe to use?
Yes. Pay-balance emails are sent directly from Timber, our billing partner, during the first week of each month. If you’re ever unsure about an email regarding your account, our office is happy to confirm it for you.
What happens if I don’t pay my balance?
If a balance is still outstanding after 30 days, our team will call to help resolve it and answer any questions about your account.
