Front Desk / Admin Assistant — SportsLab & Athletic Republic

Status: Part-Time, 20–30 hrs/week; Full-Time, 35+ hrs/week  |  Reports to: General Manager  |  Pay: $20-25/hour, depending on experience

Part Time: We are always looking for potential part-time admin assistants. Afternoon shifts (approx. 1:00pm–6:00pm). Exact days and SportsLab vs. Athletic Republic emphasis will be finalized based on candidate availability and current facility needs.

 

About SportsLab Portland

SportsLab | Athletic Republic Portland is a rehabilitation and performance center serving athletes of all ages — from youth athletes to adults training for life. We’re a small, fast-moving team that believes the right environment and the right people make transformation possible. We hold a high standard for hospitality, professionalism, and how we treat each other.

About the Role

This role supports both sides of our business — SportsLab rehab services and Athletic Republic training — split roughly 50/50. You’ll be a key support to our General Manager and Front of House Manager, splitting your time between front desk hospitality and back-end administrative and marketing support.

No two days will look exactly the same. Some days you’ll be heads-down on administrative and marketing projects; other days you’ll be greeting clients, managing the front desk, and keeping the flow of the facility on track. The ability to shift between these modes — and to know when each is needed — is central to this role.

You’ll work closely with our General Manager, Front of House Manager, and Director of Performance, along with the rest of our small team — so clear communication and a collaborative mindset matter as much as the tasks themselves.

What You’ll Do

Front Desk & Client-Facing

• Hospitality: greet clients and visitors, check them in and out, manage front desk flow

• Answer the phones to help with SportsLab and Athletic Republic scheduling questions

• Respond to patients’ inquiries across different platforms (text, email, phone, in-person, etc) in a timely and accurate way

• Direct new patients to the best practitioner and answer general insurance questions

• Talk to new Athletic Republic training leads and help them navigate to booking a free trial

Back-End & Administrative

• Become familiar with the Go High Level CRM — edit email templates and workflows

• Make edits to copy and images on our WordPress websites (no coding needed)

• Work in Canva and AI tools to create informational graphics for marketing and internal use

• Support the content calendar for social media and our Google Business Profile

• Flag priorities and conflicts rather than silently absorbing them — immediate needs from leadership generally come first, but we want you communicating, not guessing

• Utilize EMR (Stride) for managing client appointments 

What We’re Looking For

• Attention to detail

• Warmth — you make people feel taken care of, not processed

• Tech-comfortable (we use tools like scheduling/EMR software, Go High Level CRM, WordPress, Canva, and AI tools)

• Prior front desk experience

• Familiarity with sports training or rehab terminology

• Familiarity with health insurance (Either a basic understanding and ability to learn more, or a more comprehensive experience)

Details

• Part-time, 20–30 hours/week (specific shift — morning or evening — to be finalized)

• Pay: $20-25/hour, depending on experience

• Reports to the General Manager

How to Apply

Fill out the Form Below!